Privacy Policy

1. Information We Collect

At Pizzaville, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. We collect the following types of information:

1.1 Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name, email address, phone number, and delivery address
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Communication records when you contact our customer service

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our website
• Actions taken on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer support
• Sending order confirmations and delivery updates
• Sending promotional offers and newsletters (if you've opted in)
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

2.1 Legal Basis for Processing

We process your personal information based on:

• Your consent (which you can withdraw at any time)
• The need to perform our contract with you (e.g., delivering your order)
• Our legitimate interests (e.g., improving our services)
• Compliance with legal obligations

3. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access the personal information we hold about you
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to our processing of your information
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

4. Cookie Policy

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better browsing experience and allow us to improve our site.

4.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly and cannot be turned off in our systems.
• Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: These enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

4.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Third-Party Sharing

We may share your personal information with:

• Service providers who perform services on our behalf (e.g., payment processors, delivery services)
• Professional advisers (e.g., lawyers, accountants)
• Regulatory authorities, law enforcement agencies, or other third parties when required by law

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pizzaville
54 Wood Extensions East
Dan, PO21 3JR
Canada

Email: [email protected]
Phone: +440861372084

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.